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Provocation 2

Build on past experience with familiar technology as well as offering new devices- they may do the job.

New devices can be challenging, and recent developments of familiar equipment may offer an easier route for some. Smart TVs and smartphones may provide whats needed without learning to use a computerq.

A number of the research reports - and our discussions - make the point that it may be easier to build on peoples existing use of technology, rather than introduce new devices. For example smart televisions are able to connect to the Internet, and smartphones offer access previously only available through a computer. Photo sharing online may be the natural extension of a past interest in photography, or further use for a new phone.

Our initial propositions also included the suggestion that in introducing anything new, also consider what friends may be using. Video chats only work if others have the facility; some people among friends and family will favour texting, others email. Peoples skills in adopting new technology may be influenced by past experience - so using a computer keyboard is easier if you have learned to type. If not, a tablet may be less intimidating.

While it may be tempting to suggest offering a smartphone to, for example, an older relative, a simpler phone that just offers voice and SMS texting may be more welcome. It is relatively easy to upgrade - but more difficult to help people recover from a potentially bewildering engagement with sophisticated devices.

Challenge: what scope is there for using improvements in existing, familiar technologies to meet people needs in later life as well as offering new devices?\ Comments, resources and links to ideas on Storify - and embedded below\ View the story “2 Build on past experience with familiar technology” on Storify

dtlater/provocation_2.txt · Last modified: 2017/06/12 15:20 (external edit)