The problems older people have with computers, phones, tablets and the Internet are often the same as those for anyone younger baffled by technology. That means much help and support can be the same.
Personal face-to-face help is the best way to help anyone struggling to start using technology, and to thrive in the digital world
While formal courses may be available, what's often missing is one-to-one help in the home, or in community venues
A lot more people would engage with digital technology if informal support were available in social settings.
Older people do have age-related problems engaging with technology (e.g. vision, dexterity, memory). Lack of easy access to support makes those more challenging.
We have a plan to deliver technology learning support in the community
One size doesn't fit all in support for learning - everyone has their own needs and interests
Many people learn best in social settings … but older people often lose their social networks. Learning technology together can be an enjoyable way to build new connections as well as skills.
There are many examples of small-scale, low-cost ways to support older people in using technology in community settings. These make use of local assets like schools, libraries and local businesses, and the willingness of people to help each other learn.
Once people find how technology can make a practical difference to their lives, they are likely to be inspired to learn more.
Small-scale funding schemes in the local community make a big difference, with low risks for funders.
Small local schemes shouldn't have to cope with a lot a administration, and reporting to funders.